Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what you can expect once you do.

How to Reach the Team

Email is the best way to contact us. Write to [email protected] and a real member of our editorial team will read your message and respond — we do not rely on automated replies for anything other than confirming receipt.

A quick note on what your message is about helps us route it to the right person and get back to you faster. If you are asking about a specific operator, mentioning the name in your subject line speeds things up.

What We Can Help With

We cover sweeps coins casinos, from welcome offers to how redemption works, so most questions we receive fall into a few categories:

• Site or review questions — If anything in our coverage of non-GamStop casinos or our sweepstakes casino write-ups is unclear, ask us to clarify.
• Corrections — Welcome bonuses, eligible states, and redemption terms change often. If you notice something that looks outdated on an operator we cover, tell us and we will look into it.
• Content suggestions — If there is a sweeps casino or social casino topic you would like us to research and cover, let us know.
• General feedback — Positive or critical, we read it all and it genuinely shapes what we publish next.

What We Can't Do From This Page

We are an independent comparison and review site, not a sweepstakes casino operator, so there are some things we cannot help with directly:

• We cannot process account verification, redeem Sweepstakes Coins, or resolve balance issues — those requests need to go to the operator's own support team, which is usually listed in your account or the confirmation email you received when you signed up.
• We cannot confirm whether a specific operator is legally available in your state. Eligibility varies by platform and can change, so always check the operator's own terms before creating an account.
• We do not offer legal or tax advice. If you have questions about how a prize redemption affects your taxes, a licensed tax professional is better placed to help than we are.

Concerned About How You Play?

If you or someone you know is finding it hard to keep play in balance — whether that's time spent, coin purchases, or general habits around social casino games — please say so in your message. We will point you toward appropriate resources rather than leaving you to figure it out alone. Casino-style games involve chance and no platform can guarantee an outcome, so it's worth keeping play as entertainment rather than an expectation of profit.

What Happens After You Send a Message

Every email is read by a person, not a script. We aim to respond within a couple of working days, though volume can occasionally push that out a little further. If your enquiry needs input from more than one person on the team, we will let you know that a fuller answer is coming rather than leaving you waiting without a word.

Keeping Our Coverage Accurate

Sweepstakes casino terms — welcome bundles, eligible states, redemption minimums — are set by each operator and can change without much notice. We do our own research to keep listings current, but reader corrections are a genuine part of how we catch things quickly. If you've used a platform we cover and something on our page doesn't match what you saw at signup, we would rather hear about it than have it sit wrong.

Thank you for taking the time to read this far. Whatever brought you here, we look forward to hearing from you.